Legal notice (Act on Specified Commercial Transactions)
This page provides the legally required information for online sales in Japan (Specified Commercial Transactions Act). It is a general template for the storefront; replace with your final legal text before production.
Last updated: April 2026
• Trade name: EC-SITE eCommerce Japan (example) • Operator: Example Company Ltd. • Address: Example address, Tokyo, Japan • Representative: Example Representative • Contact: Use the contact form or the email shown on the Contact page. • Phone support hours: As stated on the Contact page (example).
• Prices are shown in Japanese yen (tax included unless stated otherwise on the product page). • Additional charges such as shipping and payment fees are shown on the product page, cart, and checkout before you confirm your order.
• Payment is due when you complete checkout using the methods offered at that time (for example, credit card, PayPay, convenience store payment). • For pre-orders or made-to-order items, payment timing may follow the conditions shown on the product page.
• Delivery area and timing are described on product pages, Help, and order confirmation materials. • If delivery is impossible due to absence or incorrect address, we may contact you using the information registered on your account.
• Cancellation and return conditions follow our Returns & exchanges policy and the product page. • If you receive a wrong item or a defective item, please contact us from the Contact page with your order number and photos if applicable.